Help & support
For help with your account, saved library, rooms, or product links, email contact@roomxlab.com.
Accounts and access
Activation and password-recovery links are sent to the email address on your account. If a link has expired, request a new one from the account screen. Signed-in users can change their password, sign out other devices, or permanently delete their account from Account settings.
Rooms and saves
You can browse and save as a guest. When you later sign in, the app merges those local saves into your Room×Lab library. If current rooms do not appear, check your connection and reopen the app; the most recently validated room catalog remains available offline.
Furniture connector for AI assistants
Use the Room×Lab Furniture Search connector to find and compare furniture in a compatible MCP client. Our setup guide covers the connection URL, supported tools, examples, and rate-limit troubleshooting. The connector is read-only: it cannot make purchases or change your account.
Products and purchases
Room×Lab links to the retailer that sells each product. Availability, finish, price, shipping, returns, and checkout are handled by that retailer. Send us the room and product name if a link no longer reaches the expected item.